Nicatou Stove Shop offers full service to appliances we sell.
Our service starts with the installation. During the purchase of your stove we go over any accessories, such as venting configuration, hearth pad choice, battery backup, hopper extensions and location of the the appliance.
During the installation our trained technician will properly install your appliance and make sure it is correctly and safely installed and check operaiton before making sure it is installed to your satisfaction.
After you have had an opportunity to enjoy your appliance for a season it will will time for a yearly cleaning of the stove and venting. We offer a cleaning service that goes over the complete stove and venting, in most installations, some may be more based on location and venting. This includes cleaning stove firebox, fans and venting. We will also use our tester on Harman stoves to check electronics and make sure they are reading within range.
Although we would love to say you will never have a problem hings happen. We stock the most common parts and can order any other parts you may need
- Purchase of a new wood, coal or gas fireplace can be expensive. We offer financing through FTL Financial. You can apply for credit and make affordable montly payments rather than having to come up with the total cost. Loans are subject to approval and some restritions apply. Ask on of our associates for more informaton
They installed my stove on Christmas Eve. I couldn't believe it. We were warm and toasty within a few hours and they are always more than happy to answer even your seemingly silly questions!
Thanks Galen you guys are the best! - Robert Scott